Delivery times vary depending on the requested item, production needs and quantities.
Items in stock have delivery times that can range from 1 to 5 days.
Items in need of production, will always be subject to confirmation of time, although there is a delivery reference between 2 to 4 weeks.
The transport is organized according to the destination of delivery. The cost of transportation is at the customer's expense.
Our shipping partners are DHL (international express shipping) and DPD (regular international shipping), MRW (shipping to Spain) and CTT (domestic shipping).
Depending on the destination country the package should arrive 2-5 days from the origin. The shipping cost is calculated after the user inputs the shipping address.
The buyer can send an electronic message to the e-mail: loja@heliotextil.com or contact by phone: +351 256 201 100* (National landline call) from 08:30 hours to 17:30 hours, from Monday to Friday to know the state of the your request.
The buyer should take into account that the orders are only processed from the date of receipt of the payment.
* This call has a cost of a call to the fixed network in Portugal, according to the operator contracted by the customer. Outside Portugal, the call will cost an international call according to the operator contracted by the customer.
